Skyhook's location technology leverages Wi-Fi access point information to accurately determine location information in dense urban areas or indoor environments.
If you are getting incorrect location results (either indoors or in an urban setting) within the Wi-Fi coverage area, the form below may help to resolve the issue. The form enables you to update your Wi-Fi Access Point information in the Skyhook database.
After submitting the form you should get an email confirming the data that you sent. If you don't receive the email, if the data you submitted appears incorrect, or if you have other questions, please feel free to email Skyhook at firstname.lastname@example.org.
Note: User submitted data is processed immediately by Skyhook. For most devices, this will mean you should immediately see the difference in your location. If you are moving an existing access point in our system, it may take up to 7 days for the new location to take effect on the device. Depending on the update frequency of our partners, data entered here can take up to 7 days to be included in their results.