Skyhook's location technology leverages Wi-Fi access point information to accurately determine location information in dense urban areas or indoor environments.
If you are getting incorrect location results (either indoors or in an urban setting) within the Wi-Fi coverage area, the form below may help to resolve the issue. The form enables you to update your Wi-Fi Access Point information in the Skyhook database. To learn what a MAC address is and how to get it, visit our tutorial.
After submitting the form you should get an email confirming the data that you sent. If you don't receive the email, the data you submitted appears incorrect, or if you have other questions, please feel free to email Skyhook at support@skyhookwireless.com.
Note: User submitted data gets processed daily by Skyhook and then is made available to our partners. Depending on the update frequency of our partners, data entered here can take up to 7 days to be included in the results. One interim option is to download Loki, our location-based toolbar.